How to order, policies and shipping methods
To place an order
Send us an email with all the info we need to know for your event:
Names, email address, theme of the event, colors of the event, date of the event, quantity of items and
send us pictures if necessary. We will respond within 24 hrs or 48 hrs during weekdays with a price quote.
Method of Payments
Processing time
Methods of shipment
As soon as we received the remaining balance with the shipping fee, we’ll go ahead and proceed with the shipment.
Other Policies
Send us an email with all the info we need to know for your event:
Names, email address, theme of the event, colors of the event, date of the event, quantity of items and
send us pictures if necessary. We will respond within 24 hrs or 48 hrs during weekdays with a price quote.
- Price quotes will be valid for 15 days only. After 15 days, if we don't receive any response from the client the quotation will be cancelled.
- To place an order a 50% in advance is required. The remaining balance plus shipping will be paid after the order is done.
- The advancement of 50% is NOT REFUNDABLE, taking into consideration the nature that all products are 100% handmade.
- We'll give you updates with the order by email.
- Please make sure to order the amount of invitations you will need.
If you would like to order more invites after the order is placed and done, the price may not be the same as before. The reason of this is that after the order is placed and past more than 15 days, it will be subject to further revision, by changes in the prices of our suppliers. - There is a minimum order of 15 invitations only.
Method of Payments
- Payments can be done through Paypal; please note that Paypal charges 5.5% fees when payments are made through them.
- Chase Quick Pay
- Transfers from Bank of America to Bank of America
- Venmo
- Personal deposit to BofA account. (We will provide details before the order is placed).
Processing time
- Since all invitations are handmade, please allow us at least 2 months before the event to make invitations on time. Depending on quantity ordered, usually invitations and items are made from 3 to 4 weeks. Check for availability.
- RUSH Orders are accepted as our schedule permits it. There is a fee of $75 additional of your total order. Just let us know!
Methods of shipment
As soon as we received the remaining balance with the shipping fee, we’ll go ahead and proceed with the shipment.
- We will ship your order via USPS Priority Mail OR Express Mail (as per your request) and we will provide a tracking number. Once items have been accepted by the USPS for delivery, WE ARE NOT responsible for lost, damaged, delayed, misdirected or undelivered items. It is your responsibility to request insurance for your items.
- If you prefer another method of shipment or need expedited shipping we will be more than happy to do this for you! All shipping charges will be paid by the customer and billed into the final payment.
Other Policies
- If we don't received the remaining balance of the order within 10 business days when the order is completely done, you might lost the order. If you have any problem with the method of payments, let us know as soon as possible.
- You are paying for our creativity and time spent designing and personalizing your item. It's not a licensed product. We do not sell or claim ownership over the characters used in our designs. All copyrights of the character images used belong to their respective owners.
- Prices starts from $5 each invites and up, it will be depending on quantity ordered and details in the invitations. More details invitations/item have, more expensive the invitation/item will be.